Does Yukitabi work offline?
Yes. Core travel guides, checklists, phrases, airport guidance, and cultural tips are bundled with the app.
Support
Help for your first trip to Japan.
Yukitabi is built to work offline, keep your data on your device, and give first-time visitors clear travel guidance without accounts or ads.
Last updated: May 3, 2026
Contact
For app issues, content corrections, accessibility feedback, or feature requests, email the Yukitabi team.
App help & bug reports: support@yukitabi.app
General enquiries: hello@yukitabi.app
Location: Oxford, United Kingdom
Typical response time: within 2 business days.
When reporting a bug, include your device model (iPhone or iPad), iOS or iPadOS version, Yukitabi version, and the screen where the issue happened.
Common Questions
Does Yukitabi collect personal data?
No personal data is collected by the iOS app. Favorites, checklist progress, trip details, and preferences are stored locally on your device.
Is Yukitabi free?
Yukitabi is free to download during launch, until 31 July 2026, and anything you download in that window is yours to keep. From 1 August 2026 it becomes a one-time purchase. There are no subscriptions, no in-app purchases, and no ads.
Can I suggest a correction or new guide?
Yes. Email the suggestion and include the relevant city, airport, dish, phrase, or guide title if possible.
Why did my checklist or favorites disappear?
Yukitabi stores this data locally. If you delete the app or reset your device data, local progress is removed too.
System Requirements
Platform
iPhone & iPad
Minimum OS
iOS 17.0 or iPadOS 17.0 or later
Connection
Designed for offline use after installation
Accounts
No account or registration required
Travel and Safety Notes
Yukitabi is an informational travel companion. Transport schedules, entry procedures, business hours, prices, and local rules can change, so verify time-sensitive details with official providers before relying on them.
In an emergency, contact local emergency services or nearby staff immediately. Do not rely on any travel app as your only source of emergency help.